Quality Systems

• Improve quality – Quality is improved by reducing costs and increasing customer satisfaction. This can also be implemented using Six Sigma.
• Simplify – Simplify is doing the right things and doing things right.
• Increase Productivity – To increase productivity, the right things are creating and meeting quality objectives, communicating with customers, and receiving input from employees and suppliers.
• Reduce Costs – To improve quality, you must reduce the cost of non-quality. Four major categories of cost are External Failure, Internal Failure, Appraisal and Prevention.
• Reduce Sales Price – In order to reduce sales price, processes need to be improved by finding new ways to do things faster, better, cheaper, and safer, so they meet future requirements.
• Increase Market Share – Market share is increase by reducing lead times. An example is Make-to-order which relies completely on process-orientation.
• Increase Profits – The American Society for Quality (ASQ) reports that firms which have implemented Six Sigma have saved billions of dollars to increase profits.

 

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